COVID-19 Employee Resources

Last Updated: September 12, 2021

Notifications

Update On New Federal Vaccination Requirements for Employers

On Sept. 9, the federal government announced a comprehensive national strategy to combat the COVID-19 virus that will establish new rules for mandatory vaccinations, reporting, testing, and masking requirements for all major U.S. employers.

Learn More

Worksite Mask Guidance Update

Effective July 29, team members who are in an area with substantial or high transmission will be required to mask when in the work place. If you are working alone in your personal workspace and safely distanced from others, you may consider removing your mask. In addition, you must comply with any state and local masking orders.

Read the Announcement

New State Guidelines for Proof of COVID-19 Vaccination

California, New Jersey, Oregon and Washington recently updated state regulations to enforce stricter guidance than the CDC.

Learn More

Post COVID-19 Conditions

Do you have ongoing, unexplained symptoms long after a COVID-19 infection?

Learn More

Doing Our Part to Stop The Spread

We strongly encourage everyone to get vaccinated to protect the health and safety of you, your family, friends and co-workers.

Please self-report your vaccination once you receive it. This helps us assess the risk of transmission and overall safety levels in our facilities and for our workforce.

Self-Report (Employees) opens in a new tab Self-Report (NIE Employees) opens in a new tab

What to Do If You Think You've Been Exposed

Stay home, avoid public places, and contact your supervisor immediately to discuss next steps.

Immediately call your primary care provider (or local public health agency) to ask for guidance.

After contacting your care provider, please alert UnitedHealth Group Enterprise Occupational Health in reporting the potential exposure by submitting a case online.

Continue to stay in regular communication with your manager and your Enterprise Occupational Health contact until you are able to fully return to work or work at home.

Not feeling well?
Think you may have COVID-19?

Check Your Symptoms opens in a new window

Staying Healthy and Informed

COVID-19 Vaccine

Get your COVID-19 vaccine as a safe and effective step to help slow the spread and reduce the severity of the disease.

View COVID-19 Vaccine Resources

Travel and Event Guidelines

Find guidance on business travel and hosting in-person meetings and events.

View Travel & Event Guidelines

Making the Rounds

Get the latest updates and recommendations on COVID-19 from our medical experts.

View Making the Rounds

Resources for Not-Yet-Integrated

Stay up to date with company updates by checking back often.

View Not-Yet-Integrated Resources

How We Are Protecting Our People

Here are some things you can expect to seein our facilities:

Significantly increased cleaning frequency, including workstations, high touch surfaces, restrooms and common spaces.
Prominent signage with clear guidance on maintaining physical distancing.
Sanitization stations with hand sanitizer, gloves and cleaning wipes available in common and high traffic areas.
Reduced capacity limits for conference room, elevators and common spaces.
Shuttle services will be temporarily unavailable (Twin Cities campuses).

In addition, team members who have not received the COVID-19 vaccine are required to wear masks in areas where physical distancing cannot be attained, such as in break rooms and printing stations, hallways, elevators, restrooms, parking lots, cafeterias and coffee shops.

We continue to provide paid time off (PTO) for all COVID-19 related illnesses that require you to be away from your work. You will not be required to take PTO or a leave of absence if you are scheduled to work after being diagnosed with COVID-19. UnitedHealth Group will continue to pay you your standard hourly rate/salary for your regularly scheduled hours during any public health agency mandated quarantine period.

Helpful Resources

Now more than ever, we can all use a little help. Access these resources when you need information and support related to your health and well-being.

For general health questions, call Health Care Advisor at 800-357-1371 (U.S. employees only).

For confidential access to experts who can assist with wellbeing and family support services, contact the appropriate Employee Assistance Plan (EAP) as outlined below.

U.S. employees eligible for the following benefits:

UnitedHealth Group
866-781-6396
www.liveandworkwell.com (guest access code: United)

Optum360
866-781-6396
www.liveandworkwell.com (guest access code: Optum360)

OptumCare
866-781-6396
www.liveandworkwell.com (guest access code: OptumCare)

Optum Partner Services
888-887-4114

Puerto Rico employees:

866-229-2572 or 758 98011 or +54 11 4706 0527
www.livewell.optum.com (username/access code: uhgglobal)

Global employees:

Contact your Human Capital or Human Resources leader to inquire about available benefits. If you need immediate support, the Optum Free Emotional Support Line is available 24 hours a day, seven days a week, visit the link below for contact information.

United Kingdom
www.livewell.optum.com (username/access code: uhg)

Ireland
www.livewell.optum.com (username/access code: uhg2020)

Canada
www.livewell.optum.com (username/access code: uhg)

India
www.livewell.optum.com (username/access code: uhgindia)

Philippines
www.livewell.optum.com (username/access code: uhgphl)

All other countries
www.livewell.optum.com (username/access code: uhg2020)

UnitedCares

UnitedCARES is a program that helps ease the burden and stress for our UnitedHealth Group team members and their immediate family affected by COVID-19. UnitedCARES is a way for us to demonstrate our values and our culture by serving the mental, physical and emotional health needs of team members during their illness.

To learn more, check out the UnitedCARES one-pager.

Questions? Visit the FAQ.

UnitedCares: Helping employees with COVID-19

Get In Touch

If you have questions about your health or are experiencing symptoms, contact a Health Care Advisor: 800-357-1371

Questions about your benefits, work policies or other HR questions? Contact HRdirect.

Contact HRdirect opens in a new window

Have other questions about COVID-19? Email Us.

A woman works on her computer in an empty conference room.

Notifications

Update On New Federal Vaccination Requirements for Employers

Worksite Mask Guidance Update

New State Guidelines for Proof of COVID-19 Vaccination

Post COVID-19 Conditions

Doing Our Part to Stop The Spread

COVID-19 Vaccine

Travel and Event Guidelines

Making the Rounds

Resources for Not-Yet-Integrated

Safety and Cleaning Protocols

Restricting Visitors

Time Off Due to Exposure

FAQs

Health and Well-being Information and Support

U.S. employees eligible for the following benefits:

Puerto Rico employees:

Global employees:

Force Majeure (Unfulfilled Contracts)

Additional Quick Links