Doing Our Part to Stop The Spread

Here are some things you can expect to seein our facilities:

• Significantly increased cleaning frequency, including workstations, high touch surfaces, restrooms and common spaces.
• Prominent signage with clear guidance on maintaining physical distancing.
• Sanitization stations with hand sanitizer, gloves and cleaning wipes available in common and high traffic areas.
• Reduced capacity limits for conference room, elevators and common spaces.
• Shuttle services will be temporarily unavailable (Twin Cities campuses).

In addition, team members who have not received the COVID-19 vaccine are required to wear masks in areas where physical distancing cannot be attained, such as in break rooms and printing stations, hallways, elevators, restrooms, parking lots, cafeterias and coffee shops.

ProtectWell™ is a confidential symptom-checking app that provides a guided experience each day to confirm you and your colleagues remain healthy enough to work in the office.

Learn more about ProtectWell

To limit the spread of COVID-19 and lower its impact in the workplace, and in alignment with the CDC guidelines, UnitedHealth Group strongly recommends visitors be limited to individuals whose in-person presence is critical to complete business that cannot be accomplished remotely. 

Learn more

Now more than ever, we can all use a little help. Access these resources when you need information and support related to your health and well-being.

For general health questions, call Health Care Advisor at 800-357-1371 (U.S. employees only).

For confidential access to experts who can assist with wellbeing and family support services, contact the appropriate Employee Assistance Plan (EAP) as outlined below.

U.S. employees eligible for the following benefits:

UnitedHealth Group
866-781-6396
www.liveandworkwell.com (guest access code: United)

Optum360
866-781-6396
www.liveandworkwell.com (guest access code: Optum360)

OptumCare
866-781-6396
www.liveandworkwell.com (guest access code: OptumCare)

Optum Partner Services
888-887-4114

Puerto Rico employees:

866-229-2572 or 758 98011 or +54 11 4706 0527
www.livewell.optum.com (username/access code: uhgglobal)

Global employees:

Contact your Human Capital or Human Resources leader to inquire about available benefits. If you need immediate support, the Optum Free Emotional Support Line is available 24 hours a day, seven days a week, visit the link below for contact information.

United Kingdom
www.livewell.optum.com (username/access code: uhg)

Ireland
www.livewell.optum.com (username/access code: uhg2020)

Canada
www.livewell.optum.com (username/access code: uhg)

India
www.livewell.optum.com (username/access code: uhgindia)

Philippines
www.livewell.optum.com (username/access code: uhgphl)

All other countries
www.livewell.optum.com (username/access code: uhg2020)

Have you received a Force Majeure notice from a supplier? These are notifications letting you know that due to unforeseeable circumstances the supplier is unable to fulfil their contractual obligations.

If you have received a Force Majeure notice or have questions, please email: force_majeure_notices@optum.com