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Travel and Event Guidelines

UnitedHealth Group is committed to the health and safety of all team members, and we continue to closely monitor and take appropriate action in this rapidly evolving situation to keep our people safe.

LAST UPDATED: April 20, 2021

Updated Travel Guidelines

The safety of our people is our top priority, and we are closely monitoring all WHO, CDC, federal, state and local guidelines regarding travel. Please see below for additional travel policy updates.

Restricted Travel

Travel & Quarantine Orders/Directives

Due to COVID-19, many states and jurisdictions have issued orders/directives related to travel into their respective jurisdictions.

Prior to submitting your Concur Request for approval on travel arrangements, review the COVID-19 Travel & Quarantine Orders/Directives for a high-level overview on state restrictions.

Monitoring this list daily (including day of travel) and following the requirements of the destination’s jurisdiction is the responsibility of the traveler.

High Risk Locations

ALERT: Due to the increase in local COVID-19 cases, we are restricting travel to and from the following markets for all non-essential business purposes, and require you to verify the business purpose with your travel approver:

Florida:
 
  • Miami-Fort Lauderdale-Pompano Beach, FL

New York:

  • New York-Newark-Jersey City, NY-NJ-PA

Additional Resources

Questions regarding the ability to comply with local jurisdictional requirements? Contact returntooffice@uhg.com.

General Travel Guidance

Travel increases your chances of getting and spreading COVID-19. We don’t know if one type of travel is safer than others; however, airports, bus stations, train stations, and rest stops are all places travelers considered to be moderate to high risk for exposure to COVID-19. These are also places where it can be hard to physically distance (remaining 6 feet apart from other people). Additionally, there is high risk of exposure due to shared air space in planes, trains and cars.

International business travel remains temporarily restricted:

In our efforts to protect our people, and based on the ongoing international travel restrictions and border closures, international business travel remains temporarily restricted until further notice.

Please note: On  Jan. 12, 2021, the CDC announced it would expand the negative COVID-19 test requirement to all air passengers entering the United States effective Jan. 26, 2021.

  • Air passengers are required to get a viral test within 3 days prior to departure
  • Provide written documentation of test results (paper or electronic copy) to airline or provide documentation of having recovered from COVID-19
  • Airlines must confirm the negative test results, or recovery for all passengers before boarding
  • If passenger does not provide documentation of a negative test or recovery, or chooses not to take the test, the airline must deny boarding
  • CDC recommends getting tested 3-5 days after arrival and stay home for 7 days post travel
  • This includes U.S. nationals returning home from another country

Essential-only domestic business travel:

For all domestic business-essential travel, employees are required to:

  • Determine if travel is critical to ongoing business and obtain ELT or SLT approval for travel using Concur Request or a business-approved process if Concur Request is not available. Additional details on the travel policy, as well as traveler and approver responsibilities, can be found here: UHG COVID-19 Policy
  • Book travel through UHG Global Travel’s partner BCD using Concur; if your business does not use Concur, employees should call BCD directly at 1-800-238-9047. Additional informationcan be found here: UHG COVID-19 Protocols for Administrative Settings.

Enterprise Event Guidance: